Portugal Boutique Hotel

I can safely say that, in all my years of travelling, I have never experienced service like it in any hotel in any country in the world at any time. It was that good. And it was the simple things and most importantly the personal touch. From the moment we arrived we were greeted with the most generous of smiles and the most helpful attitude I have ever witnessed at an hotel reception desk. We could not have been treated better. We could not have had more done for us. And that continued throughout the stay - from the preparation of the perfect room to the treats in the room (and later), to the invite to a wonderful wine tasting event in the hotel's wine cellar with the manager, right through to the always cheerful and extremely helpful attitude of every single one of the staff we met ! I'd like to especially call out out welcoming receptionist (and I won't offend by trying to spell her name as I know I'll get it wrong but she brought the best part of Brazil to Lisbon and you should be proud to have her -she's exceptional !!) to the gentleman who showed us to, and explained everything in, our room to us in such a professional and friendly manner. Kudos also to the manager, not alone for the wine tasting invite but also for his excellent company and for bringing guests together like he did - I just wanted to make sure that you knew that such things are appreciated! We could also not fault the cleanliness of the hotel or the food - both of which matched the overall exemplary service. I'd recommend this hotel to everyone and anyone coming to Lisbon at any time.

Lovely rooms, very clean. Friendly and helpful staff. Nice touch of the complimentary snacks etc. 10% discount at local rooftop bar and restaurant is great plus free welcome drink. Good location for all the sights. Would recommend.

We booked 6 nights and the experience was perfect. It starts with a smiling and pleasant welcome. The location is ideal, literally walking distance to most sites and the metro. The breakfast is very good from the champagne to the fruits. The room is spacious with a wardrobe and drawers The hotel is intimate and you feel a personal relationship with all the staff members. The hotel manager introduced himself and sent us invitations for wine tasting and more... All our requests were answered positively and immediately. We received the local liqueur, a bottle of wine, chocolates, and a bottle of water in the room every day. This is a real boutique hotel, we do not doubt that we will return

This is a very nice hotel, located in a central spot of old Lisbon - very well situated for exploring medieval neighbourhoods as well as the 18th century part of town. The room was ample and spotless, with lots of white and cobalt blue! The bathroom especially was grand: a bath/shower combo AND a spacious separate walk-in shower, alongside two sinks, a toilet and a bidet. All in all, lots of space. Free Nespresso coffee and water. What was especially nice were the occasional small snacks that were brought up to the room, just as a kind gesture. Staff were very friendly and exceedingly helpful; nothing seemed too much to ask. The hotel is joined on the block with the Hotel Imperial, which also hosts the parking garage underneath it. You can take the backdoor of the hotel to move between both of them. The garage is pretty narrow, doable but not for the anxious driver necessarily. On the other hand, parking is very affordable there (15 euros for 24hrs). There's an option to have a room on the northeast exterior side of the building which should grant you views of the castle from the upper floor. Ah yes, the Imperial Hotel also has a rooftop bar with spectacular views of Lisbon and the river. I would recommend staying here with friends or family.

Staying at the Royal Boutique Hotel was one of the highlights of our Lisbon trip. Located just a 5-minute walk from the city center and the starting point of Tram 28, it’s in a perfect spot—central yet peaceful. From the moment we arrived, the reception staff were incredibly helpful, walking us through maps and all the must-see places in Lisbon. Their warmth really set the tone for our stay. Our room was spacious, neat, and beautifully maintained—with a touch of quiet luxury. We were welcomed with a complimentary drink at the bar, which was such a nice start. But what truly stood out were the evening surprises. On the first night, after a long day of sightseeing, we returned to our room to find Ginja (a delicious Portuguese cherry liqueur) waiting for us—served alongside marshmallows and cherries. The next evening, we were surprised with a small bottle of Toni Port wine, accompanied by fresh strawberries and snacks. And every night, when we turned down the bed, there was a small chocolate tucked into the sheets—a simple but lovely gesture that made us smile. The staff made sure every detail felt thoughtful, and the hotel felt like a cozy retreat at the end of each day. I left feeling truly cared for. Highly recommend this hotel for anyone visiting Lisbon who wants comfort, great location, and genuine hospitality.